In this episode, Ron chats with Wayne Orchard, Partner & Executive Vice President at Lyric Health, MyTelemedicine, and GoLexi. Here, they discuss Lyric Health, a fully integrated virtual primary care platform that provides instant access to a “doc in your pocket”. Wayne also discusses how the pandemic helped him and his partner realize that they needed to focus more on day-to-day care rather than episodic care. He also answers the questions of how he recruits & retains clinicians, what the internal metrics of Lyric look like, how they are saving employers’ money, and more.
Wayne Orchard has over 15 years of experience in the Virtual Healthcare space. He and 3 other partners started MyTelemedicine in 2015 with the mission to deliver telehealth in a different way. In a way that people want to consume their healthcare. With ease of use, little administration, and effectiveness. MyTelemedicine has grown to over 4 million users and rebranded the service to Lyric Health in 2022 as it is now a Head-to-Toe Virtual Care service provider that covers Urgent and Primary Care, along with integrated labs and behavioral health. Lyric is leading the charge into the Virtual Primary Care services that are uncovering the underlying conditions to help mitigate the risk of unnecessary hospitalization claims.